“The preparation for and implementation of Core+ Youth Justice in Wigan has been a very positive process.
The time invested prior to go live made the transition smooth. Workers felt some familiarity with the system because of the ability to screen design and label objects to suit our needs.
The support we have had at each stage has been outstanding, from the information given pre sale, the support post sale, the support leading up to ‘go live’ and the support since going live.
The training delivered by C:Vision was specific to our needs and a positive experience for the candidates that attended.
The team at C:Vision have gone out of their way to support Wigan through this process and in doing so I have every confidence that any forthcoming changes from the YJB will be handled in a timely and professional way.”
Agilisys working in partnership with North Somerset Council
“Our project is high profile and business critical, and in order to be successful we needed a supplier who could deliver a quality product within a challenging timescale. C:Vision have exceeded our expectations and have been instrumental in securing a good project outcome.
C:Vision’s approach to customer service has been a reflection of their product – high quality, flexible to meet the needs of the business, and wholly reliable. The product and services are good value for money, with project management and training delivered to the highest standards. The team at C:Vision have been excellent to work with, thinking of everything and always delivering on time. They are highly skilled and experienced, responsive, and consistently supportive and friendly. Nothing is too much trouble, communications are excellent, and there is a personal touch which leaves you feeling like a highly valued customer.
As a seasoned systems manager and project manager, I can genuinely say that C:Vision are amongst the best suppliers that I have worked with – I am filled with confidence when working with C:Vision, I wholeheartedly recommend them and look forward to working with their dedicated team in the future.”
“Positive Steps has chosen to work in partnership with C:Vision to introduce Core+ as a holistic solution for the management of its service delivery that includes CCIS (Client Caseload Information System) and full support for its Youth Justice Services.
Positive Steps is the only statutory Youth Offending Service in the country, sub-contracted by the Local Authority and directly delivered by a non-profit making, independent charitable trust.
Positive Steps provides a range of integrated targeted services for young people in Oldham, Rochdale and Tameside including the Career Guidance & Support Service (formerly Connexions) and young crime prevention programmes including YIP and YISP. Positive Steps also manages a range of services for Families including the delivery arm of the Troubled Families Strategy.
The implementation of Core+ as our integrated recording, case management and reporting tool will assist the service in providing a holistic service approach. The system will enable us to meet statutory reporting requirements and to develop cross service reporting to allow better resource planning and targeting support where it’s most required.”
“It had long been our plan to integrate our case management systems. There were no complete systems available that would provide recording and reporting for all our services. C:Vision were the clear choice for CCIS and Youth Activity and our years of experience working with them convinced us that building a Youth Justice and Prevention system with them would give us the integration and simplification we required.
The recording requirements for YOT are complex and very different from CCIS or Youth Work. Working with C:Vision who picked up understanding of this sector very quickly, has simplified the recording process and greatly enhanced our reporting capabilities. The flexibility and customisation of Core+ are a real strength of the software. The ability to design the front end, edit the back end and control the levels of access to the data are huge positives for our YOT.
We’re delighted with Core+ and the new Youth Justice module. We look forward to working with C:Vision to add exciting new functionality to the system over the coming months and years.”
Bournemouth Borough Council
“We have been customers of C:Vision for over three years, during which time we have developed our use of the e-YS data recording system. In Bournemouth it was important that we developed a ‘hands on’ recording system that was both accessible and progressive for our youth workers.
C:Vision has offered constant support and guidance to develop our needs, resulting in a robust system that gives us clear and accurate data about our service. In choosing the option to progress the project with the workforce we have seen all projects commit to its development.
We look forward to many more years of partnership with C:Vision as new demands are put on our services.”
Medway Youth Trust
“Medway Youth Trust are pleased to have C:Vision as their preferred product supplier for CCIS. Their knowledge and experience is backed up by their very helpful support team. They are innovative and work closely with their customers to develop and enhance new and existing products.
The IYSS system that C:Vision has created is fantastic, easy to use and navigate and is above all fully functional whatever size of organisation. I will continue to work with our newly created IYSS champions over the summer to help ensure that when we do go live the whole team are fully trained and the transfer is as smooth as possible.”
“Overall we are very pleased with the system, very grateful to C:Vision for all their hard work and patience and can’t wait to start using.”
“They are very responsive to any issues about their products and give good timescales for updates to the software. They are generally excellent and streets ahead of other organisations.”